{"id":19900,"date":"2026-02-05T10:57:29","date_gmt":"2026-02-05T08:57:29","guid":{"rendered":"https:\/\/covisian.com\/?p=19900"},"modified":"2026-02-24T02:43:03","modified_gmt":"2026-02-24T00:43:03","slug":"smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026","status":"publish","type":"post","link":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/","title":{"rendered":"Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":19895,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_crdt_document":"","content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-19900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-categorizzato-co"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Smile.CX y Covisian gestiona la experiencia en los Juegos Ol\u00edmpicos Italia 2026Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026 - Covisian<\/title>\n<meta name=\"description\" content=\"Smile.CX y Covisian gestionan la experiencia de miles de visitantes en los Juegos Ol\u00edmpicos Italia 2026 con IA, automatizaci\u00f3n y atenci\u00f3n omnicanal.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/posts\/19900\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Smile.CX y Covisian gestiona la experiencia en los Juegos Ol\u00edmpicos Italia 2026Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026 - Covisian\" \/>\n<meta property=\"og:description\" content=\"Smile.CX y Covisian gestionan la experiencia de miles de visitantes en los Juegos Ol\u00edmpicos Italia 2026 con IA, automatizaci\u00f3n y atenci\u00f3n omnicanal.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/\" \/>\n<meta property=\"og:site_name\" content=\"Covisian\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-05T08:57:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-24T00:43:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png\" \/>\n\t<meta property=\"og:image:width\" content=\"600\" \/>\n\t<meta property=\"og:image:height\" content=\"314\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Yarima Lock\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/\"},\"author\":{\"name\":\"Yarima Lock\",\"@id\":\"https:\\\/\\\/covisian.com\\\/#\\\/schema\\\/person\\\/54d2cbe58e734e7feb0e165695e74a9c\"},\"headline\":\"Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026\",\"datePublished\":\"2026-02-05T08:57:29+00:00\",\"dateModified\":\"2026-02-24T00:43:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/\"},\"wordCount\":16,\"publisher\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/covisian.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/smilecx-case-study-Cortina_newsletter-feb26-usa.png\",\"articleSection\":[\"Non categorizzato\"],\"inLanguage\":\"es-CO\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/\",\"url\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/\",\"name\":\"Smile.CX y Covisian gestiona la experiencia en los Juegos Ol\u00edmpicos Italia 2026Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026 - Covisian\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/covisian.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/smilecx-case-study-Cortina_newsletter-feb26-usa.png\",\"datePublished\":\"2026-02-05T08:57:29+00:00\",\"dateModified\":\"2026-02-24T00:43:03+00:00\",\"description\":\"Smile.CX y Covisian gestionan la experiencia de miles de visitantes en los Juegos Ol\u00edmpicos Italia 2026 con IA, automatizaci\u00f3n y atenci\u00f3n omnicanal.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#breadcrumb\"},\"inLanguage\":\"es-CO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es-CO\",\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#primaryimage\",\"url\":\"https:\\\/\\\/covisian.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/smilecx-case-study-Cortina_newsletter-feb26-usa.png\",\"contentUrl\":\"https:\\\/\\\/covisian.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/smilecx-case-study-Cortina_newsletter-feb26-usa.png\",\"width\":600,\"height\":314,\"caption\":\"Covisian en los Juegos Ol\u00edmpicos 2026 con Smile.CX\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/covisian.com\\\/co\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/covisian.com\\\/#website\",\"url\":\"https:\\\/\\\/covisian.com\\\/\",\"name\":\"Covisian\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/covisian.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-CO\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/covisian.com\\\/#organization\",\"name\":\"Covisian\",\"url\":\"https:\\\/\\\/covisian.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-CO\",\"@id\":\"https:\\\/\\\/covisian.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/covisian.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/cropped-logo.png\",\"contentUrl\":\"https:\\\/\\\/covisian.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/cropped-logo.png\",\"width\":464,\"height\":89,\"caption\":\"Covisian\"},\"image\":{\"@id\":\"https:\\\/\\\/covisian.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/covisian.com\\\/#\\\/schema\\\/person\\\/54d2cbe58e734e7feb0e165695e74a9c\",\"name\":\"Yarima Lock\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-CO\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a041840bedd008bdbc3a14c500d7c074c38d926ed3f683101597f5913d9fdaf9?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a041840bedd008bdbc3a14c500d7c074c38d926ed3f683101597f5913d9fdaf9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a041840bedd008bdbc3a14c500d7c074c38d926ed3f683101597f5913d9fdaf9?s=96&d=mm&r=g\",\"caption\":\"Yarima Lock\"},\"url\":\"https:\\\/\\\/covisian.com\\\/co\\\/insights\\\/news\\\/author\\\/yarima\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Smile.CX y Covisian gestiona la experiencia en los Juegos Ol\u00edmpicos Italia 2026Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026 - Covisian","description":"Smile.CX y Covisian gestionan la experiencia de miles de visitantes en los Juegos Ol\u00edmpicos Italia 2026 con IA, automatizaci\u00f3n y atenci\u00f3n omnicanal.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/posts\/19900","og_locale":"es_ES","og_type":"article","og_title":"Smile.CX y Covisian gestiona la experiencia en los Juegos Ol\u00edmpicos Italia 2026Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026 - Covisian","og_description":"Smile.CX y Covisian gestionan la experiencia de miles de visitantes en los Juegos Ol\u00edmpicos Italia 2026 con IA, automatizaci\u00f3n y atenci\u00f3n omnicanal.","og_url":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/","og_site_name":"Covisian","article_published_time":"2026-02-05T08:57:29+00:00","article_modified_time":"2026-02-24T00:43:03+00:00","og_image":[{"width":600,"height":314,"url":"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Yarima Lock","Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#article","isPartOf":{"@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/"},"author":{"name":"Yarima Lock","@id":"https:\/\/covisian.com\/#\/schema\/person\/54d2cbe58e734e7feb0e165695e74a9c"},"headline":"Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026","datePublished":"2026-02-05T08:57:29+00:00","dateModified":"2026-02-24T00:43:03+00:00","mainEntityOfPage":{"@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/"},"wordCount":16,"publisher":{"@id":"https:\/\/covisian.com\/#organization"},"image":{"@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#primaryimage"},"thumbnailUrl":"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png","articleSection":["Non categorizzato"],"inLanguage":"es-CO"},{"@type":"WebPage","@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/","url":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/","name":"Smile.CX y Covisian gestiona la experiencia en los Juegos Ol\u00edmpicos Italia 2026Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026 - Covisian","isPartOf":{"@id":"https:\/\/covisian.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#primaryimage"},"image":{"@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#primaryimage"},"thumbnailUrl":"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png","datePublished":"2026-02-05T08:57:29+00:00","dateModified":"2026-02-24T00:43:03+00:00","description":"Smile.CX y Covisian gestionan la experiencia de miles de visitantes en los Juegos Ol\u00edmpicos Italia 2026 con IA, automatizaci\u00f3n y atenci\u00f3n omnicanal.","breadcrumb":{"@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#breadcrumb"},"inLanguage":"es-CO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/"]}]},{"@type":"ImageObject","inLanguage":"es-CO","@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#primaryimage","url":"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png","contentUrl":"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png","width":600,"height":314,"caption":"Covisian en los Juegos Ol\u00edmpicos 2026 con Smile.CX"},{"@type":"BreadcrumbList","@id":"https:\/\/covisian.com\/co\/insights\/news\/smile-cx-gestiona-la-experiencia-de-miles-de-visitantes-en-italia-durante-los-juegos-olimpicos-2026\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/covisian.com\/co\/"},{"@type":"ListItem","position":2,"name":"Smile.CX gestiona la experiencia de miles de visitantes en Italia durante los Juegos Ol\u00edmpicos 2026"}]},{"@type":"WebSite","@id":"https:\/\/covisian.com\/#website","url":"https:\/\/covisian.com\/","name":"Covisian","description":"","publisher":{"@id":"https:\/\/covisian.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/covisian.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-CO"},{"@type":"Organization","@id":"https:\/\/covisian.com\/#organization","name":"Covisian","url":"https:\/\/covisian.com\/","logo":{"@type":"ImageObject","inLanguage":"es-CO","@id":"https:\/\/covisian.com\/#\/schema\/logo\/image\/","url":"https:\/\/covisian.com\/wp-content\/uploads\/2023\/06\/cropped-logo.png","contentUrl":"https:\/\/covisian.com\/wp-content\/uploads\/2023\/06\/cropped-logo.png","width":464,"height":89,"caption":"Covisian"},"image":{"@id":"https:\/\/covisian.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/covisian.com\/#\/schema\/person\/54d2cbe58e734e7feb0e165695e74a9c","name":"Yarima Lock","image":{"@type":"ImageObject","inLanguage":"es-CO","@id":"https:\/\/secure.gravatar.com\/avatar\/a041840bedd008bdbc3a14c500d7c074c38d926ed3f683101597f5913d9fdaf9?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a041840bedd008bdbc3a14c500d7c074c38d926ed3f683101597f5913d9fdaf9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a041840bedd008bdbc3a14c500d7c074c38d926ed3f683101597f5913d9fdaf9?s=96&d=mm&r=g","caption":"Yarima Lock"},"url":"https:\/\/covisian.com\/co\/insights\/news\/author\/yarima\/"}]}},"jetpack_featured_media_url":"https:\/\/covisian.com\/wp-content\/uploads\/2026\/02\/smilecx-case-study-Cortina_newsletter-feb26-usa.png","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/posts\/19900","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/comments?post=19900"}],"version-history":[{"count":1,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/posts\/19900\/revisions"}],"predecessor-version":[{"id":19901,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/posts\/19900\/revisions\/19901"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/media\/19895"}],"wp:attachment":[{"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/media?parent=19900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/categories?post=19900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/covisian.com\/co\/wp-json\/wp\/v2\/tags?post=19900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}