Services

EXPERTS IN YOUR key processes

Our customer services award-winning operations worldwide are designed to use cutting-edge AI-powered technologies that make the lives of our agents and clients easier.

Partner with us and trigger the smiles of millions of people every day!

EXPERTS IN YOUR key processes

The perfect combination to make your clients smile!

Award winning

CX Operation

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Differential

CX Digital & AI

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Strategic

CX Tech

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CX Operation

Deliver superior customer care services via personalized interactions for every customer journey.

We understand your processes and adapt to your needs

We understand your customer service processes and we propose the best solution & technology that will trigger your customers’ smiles. Together we make an assessment of the channels, software, planning, KPIs and processes your company is using now to manage your clients and we find areas of improvement. Get ready to discover a new Customer eXperience that might encompass a fully integrated new AI concept of contact center, or just the pieces that you are missing!

CX Digital & AI

The most advanced AI-powered solutions of digital interaction connecting your customers through new media channels that will make a difference!

NOTONLYBOT

Turn your agents into CX Professionals.
Humans and AI team up to improve CX.

AVATAR CUSTOMER CARE

It is the first service for customer care, consulting and sales in the metaverse.

CX SCRIPT ADHERENCE

Check the quality of your CX operations with an automated solution supported by the latest Google Cloud Speech- to text and chat GPT technologies.

CX VALUE

Amaze your agents and surprise your clients.
Provide your agents with tools and information to do the right thing for the right client. And have an impact on your key business KPIs!

CX Tech

With our proprietary Smile.CX AI-powered platform we make innovation in CX happen, working together with big-tech strategic partners.

SMILE CX PLATFORM
Ready to start delivering smiles?

Contact us

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