Services

Generative AI for CX processes

Our customer services award-winning operations worldwide are designed to use cutting-edge Gen AI-powered technologies at the support of humans improving exceptionally the customer experience in every interaction.

Partner with us and trigger the smiles of millions of people every day!

Generative AI for CX processes

The perfect combination to make your clients smile!

Award winning

CX Operation

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Differential

CX Digital & Gen AI

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Strategic

CX Tech

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CX Operation

Deliver superior customer care services via personalized interactions for every customer journey.

We understand your processes and adapt to your needs

We understand your customer service processes and we propose the best solution & technology that will trigger your customers’ smiles. Get ready to discover a new Customer eXperience that might encompass a fully integrated new AI concept of contact center, or just the pieces that you are missing!

CX Digital & Gen AI

Imagine the evolution of CX operations in the near future: humans and Generative AI teaming up to give the best possible service to your customers. Amazing customer services can be delivered through human to human relations. Covisian has invented a new approach to collect the value generated by AI and share it between people and businesses .

AVATAR CUSTOMER CARE

It is the first service for customer care, consulting and sales in the metaverse powered by generative AI.

CX ANALYTICS

Check the quality of your CX operations with an automated solution supported by the latest Google Cloud Speech- to text and chat GPT technologies.

CX VALUE

Use generative AI to provide your agents with tools and information to do the right thing for the right client. And have an impact on your key business KPIs!

CX Tech

With our proprietary Smile.CX AI-powered platform we make innovation in CX happen, working together with big-tech strategic partners .

SMILE CX PLATFORM
Ready to start delivering smiles?

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