The “Credit Management Masterclass” is a program designed for senior credit managers and directors of companies belonging to different sectors that aims to strengthen specific competencies in the field of credit management, expand legal knowledge on the most innovative issues in the financial world and develop managerial capacity through case studies and workshops.

The program began today with the theme “Scenarios, innovation and strategy” by Marco Giorgino, Professor of Corporate Economy and Global Risk Management at the Politecnico of Milano, as well as Paolo Maccarrone, Associate Professor of Accounting, Finance and Control of the Politecnico of Milano, Giulio Salvadori, director of the Internet of Things and Smart and Connected Car Observatory, of the Politecnico of Milano, as well as Valeria Portale, Director of the Observatory of Innovative Payments and Blockchain & Distributed Ledger of the Politecnico of Milano.

In the next sessions, topics such as negotiation as a strategic resource to optimize relations with other organizational units, the necessary instruments for strategic credit management and their integration with customer management, project management and model acquisition processes will be discussed as well as the technology necessary to implement and manage credit management projects, legal and privacy aspects, as well as change management, focused on understanding and managing organizational change.

The Covisian Academy is the first customer management school with experienced faculty and offered in partnership with the MIP, Politecnico di Milano. Over 20 top companies in the Italian market have trusted the new edition of the program of the Covisian Academy for the training of their senior and middle management officers, devoted to customer management.

Since its foundation the Covisian Academy hs trained more than 350 talents, involving more than 20 cross- industry leading companies and providing more than 9.000 hours of training. The next program available by the Covisian Academy will be the Credit Management Leaders Masterclass, a program developed for senior credit managers, that covers credit management methodologies and best practices with a perspective spanning from legal framework to technology and innovation.

Are you interested in participating in any of our programs? Contact us at