Customer & Social Care
Offering Customer Care & Customer Support services across different media (voice, chat, email, social, ect.)
Commercial Development & Sales
Inbound and outbound selling and upselling activities.
Churn Prevention & Claim Management
Prevention and retention services across the Customer life cycle.
Credit Management & Litigations
Credit Management and collection services across the credit maturity life cycle.
Backoffice & Case Management
Full suite of transactional backoffice activities.
Customer Experience Analytics
Data driven analytical modelling aimed at optimizing Customer Experience.
Help Desk & Digital Tutoring
Supporting your customers in trouble shooting and digital onboarding.
Digital marketing across different media and platforms integrated with human conversion.
Academy & Corporate Training
Creating customer management professionals of the future.