Broad Range of Services for Customer Management

— Services

Customer & Social Care

Offering Customer Care & Customer Support services across different media (voice, chat, email, social, ect.)

Commercial Development & Sales

Inbound and outbound selling and upselling activities.

Churn Prevention & Claim Management

Prevention and retention services across the Customer life cycle.

Credit Management & Litigations

Credit Management and collection services across the credit maturity life cycle.

Backoffice & Case Management

Full suite of transactional backoffice activities.

Customer Experience Analytics

Data driven analytical modelling aimed at optimizing Customer Experience.

Help Desk & Digital Tutoring

Supporting your customers in trouble shooting and digital onboarding.

Digital Acquisition

Digital marketing across different media and platforms integrated with human conversion.

Academy & Corporate Training

Creating customer management professionals of the future.

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