Covisian among the top 50 companies in the “Innovation Leaders 2026” ranking by Corriere della Sera and Statista

Covisian ranked among the top 50 companies in the “Innovation Leaders 2026” ranking, the study carried out by Corriere della Sera, one of Italy’s leading national newspapers, in collaboration with Statista, the international company specialized in data, analytics and comparative studies.

The research selected 130 companies of excellence that stand out in the Italian business landscape for their future-oriented approach and commitment to transformation. The evaluation focuses on each company’s contribution to the development of new products, services and organizational models. 

Covisian ranked 46th in the overall ranking, in a list that represents one of the leading independent benchmarks for innovation in the Italian business landscape.

This result highlights the growing role of innovation in the operational and technological models that are redefining the customer management and advanced business services sector.

A 360-degree view: the study’s methodology

The recognition does not reward technological success alone, but evaluates innovation as a structural attitude within organizations. The evaluation system developed by Statista combines objective data and qualitative analysis across three key pillars:

1. Product and service innovation: An assessment focused on the company’s ability to generate real market value through patents, registered trademarks, and the continuous development of new solutions.
2. Process innovation: An analysis of the adoption of advanced technologies and organizational models aimed at improving operational efficiency and optimizing workflows.
3. Innovation culture: The company’s ability to value people’s contributions, foster distributed creativity, and accept risk as a necessary element for growth and internal entrepreneurship.

Innovation as part of Covisian’s DNA

In recent years, Covisian has developed an approach strongly oriented toward technological and operational innovation in customer management models, with the goal of integrating artificial intelligence, data and human expertise into increasingly advanced systems.

An evolution that has led to the development of platforms and frameworks capable of orchestrating people, AI and processes within a single operational ecosystem, supporting organizations in managing customer interactions while improving operational efficiency, service quality and data analysis capabilities.

This approach also represents the foundation of Covisian’s growth across different countries, markets and industries. Through platforms such as Smile.CX, a technological and methodological framework that transforms the contact center into an AI Operation Center, and Medicx, focused on patient experience management in the healthcare sector, the group supports organizations in developing increasingly advanced, technology-driven customer operations models.

For Covisian, this recognition represents not only an achievement, but also a further incentive to continue redefining standards of excellence and innovation in the world of services and consulting.

Discover the full ranking here!