Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of 17.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 20 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Digital transformation: Communication with the client in times of pandemic

News ∙ 18/08/2020

GSS Grupo Covisian wins the Platinum Contact Center Award for the Best Strategy in B2B Customer Experience.

News ∙ 16/07/2020

OUR PHASE 2/Turroni (Covisian): «How to dematirialize the call center»

Press Release ∙ 04/06/2020

GSS launches Covisian Academy Spain, the first school of customer management in the country, with EOI as academic partner

News ∙ 24/02/2020
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