Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 20.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 20 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Vivocha wins an award for creating one of the best demos for Google’s Business Messages

News ∙ 09/06/2021

The first edition of the Covisian Academy achieves great success in Spain and Latam

News ∙ 25/02/2021

GSS Covisian Group wins the Excellence in Customer Relationship Award for the Best Customer Experience

News ∙ 17/12/2020

Covisian Group launches its new corporate image “Smarter Together”

News ∙ 02/12/2020
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