Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 23.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 38 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Smarter together: a new approach to customer care

News ∙ 21/04/2022

Covisian: 25 years of customer care, from the traditional contact center to the metaverse

News ∙ 21/04/2022

Change at the top of the Covisian Group: at the top the founder Gabriele Moretti

News ∙ 09/02/2022

Covisian Credit Management among the Italian excellences at the 6th edition of Credit Management & Collection Awards.

News ∙ 19/01/2022
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