Covisian.Tech.People.Smiles. Covisian.Tech.People.Smiles. Covisian.Tech.People.Smiles.
Generative AI and humans together for the most exciting customer experience ever.
Covisian Group is a high- tech corporation with more than 25 years of expertise in providing customer services. Thanks to the implementation of Gen AI powered cutting-edge technologies and the help of more than 23.000 professionals Covisian is the most advanced partner and leader worldwide in resolving the problems of people and businesses, transforming completely the world of customer experience.
Tech.
As the continuous driverWe are crazy about TECHNOLOGY
to innovate, research, develop
and create value for the market.
People.
As the heart of every business.We are in love with PEOPLE
Because Covisian takes care
of all the people in its network:
employees, customers and clients.
Smiles.
As the result of the experience thatWe are SMILES dispensers
creates the interaction between
people and technology.
Services
What we do
What we do
Covisian will revolutionize the way your brand interacts with clients.
Award winning
CX Operation
Get ready to discover a new Customer eXperience that might encompass a fully integrated new AI concept of contact center .
Show meDifferential
CX Digital & Gen AI
Covisian has invented a new approach to collect the value generated by generative AI and share it between people and businesses.
Show meStrategic
CX Tech
With our proprietary Smile.CX AI-powered platform we make innovation in CX happen, working together with big-tech strategic partners .
Show me
Markets
We work with the leaders
#1
INSIGHTS
Latest News
28/11/2023
Covisian Credit Management acquisisce Credires e punta sull’innovazione digitale
27/10/2023
Covisian Group signs the UN Global Compact
05/10/2023
Covisian presents the new technological platform that with human-to-human AI designs the customer experience of the future
13/07/2023
Covisian revolutionizes customer service with “Avatar GPT”
14/06/2023
Covisian Group opens a new office in Seville and creates 700 jobs
13/06/2023
Covisian Group presents its new identity aimed at making people’s lives easier
13/06/2023
Covisian participates in Apexo marathon
14/03/2023
ACIS Talk – COVISIAN “How customer service will change with the advent of the metaverse.”
Initiatives
Covisian Academy
Created to boost innovation and the exchange of ideas, Covisian Academy designs ad hoc training programs for Covisian’s network, including clients and associates, working together with internationally renowned business schools.
