Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 23.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 38 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Quixa and Banca Intesa awarded at the CMMC convention in Italy for innovation projects powered by Vivocha

News ∙ 20/10/2021

GSS Peru obtains Great Place to Work-Certified ™

News ∙ 19/10/2021

Agenzia Riscossione-Entrate launches the “virtual counter” via video call

News ∙ 15/10/2021

Quixa receives the award for the most effective Web services

News ∙ 29/09/2021
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