Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 23.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 38 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Antonio Turroni the CEOforLIFE Task Force: the human factor that supports the digitization of the country

News ∙ 15/07/2021

Covisian Group technical sponsor of the exhibition “Goals Together” by artist Sabrina Rocca, at the UN Campus in Turin

News ∙ 09/07/2021

AppQuality wins the first Spanish edition of “Accelerating Innovation”, a startup accelerator in Europe and LatAm

News ∙ 07/07/2021

Covisian Group is supporting the research of the Observatory “Omnichannel Customer Experience” of the Polytechnic of Milan in 2021.

News ∙ 30/06/2021
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