Covisian is the most innovative BPO partner in the USA that transforms Customer Experience through proprietary technologies and data-driven solutions.
What if your BPO partner could turn outsourcing into a profit center introducig Gen AI to the CX process?
From Experience to Data: Covisian transforms CX with innovation, AI, and global scale
Customer-centric innovation
Agility & flexibility
Security & compliance
Client loyalty
Industry specialization
Tech-agnostic flexibility
Strong consultancy profile
OUTSOURCING
Customer care, sales, loyalty & retention
TECH
Smile.CX is our proprietary AI CX Tech
DATA DRIVEN SOLUTIONS
Quanticx transforms data into powerful decisions with advanced AI
SPECIALIZED PER VERTICAL
We've created Medicx, a unit dedicated to CX in healthcare and Credicx, a business unit dedicated to debt collection processes
Elevating human empathy in BPO through AI collaboration
Latest News
Covisian enhances the visitor experience in Cortina during the Olympic Games 2026 with Smile.CX
Frost & Sullivan Research: AI-Enabled CX in Travel & Hospitality Shows 50% Automation Rate and 31% Engagement Surge
U.S. Online Lending Reaches Turning Point as AI Redefines Risk, Trust, and Customer Experience
Smile.CX brings human-centered AI to the Health Customer Experience Summit 2025 in Barcelona
Covisian USA at LEND360 2025: Innovation and AI Shaping the Future of Fintech
Covisian Expands in the Healthcare Sector Acquires 100% of CUP Solidale
Sabrina Rocca unveils commemorative artwork celebrating Grupo Covisian’s expansion into the United States
Covisian acquires CX Management Company Centrinex