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First customer care service in the Metaverse

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Covisian Meta

Avatar Customer Care services in the Metaverse

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 23.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 38 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

ACIS Talk – COVISIAN “How customer service will change with the advent of the metaverse.”

News ∙ 14/03/2023

Covisian Group appoints Marcello Faticoni Group Chief Financial Officer

News ∙ 08/03/2023

Covisian Group is once again in the Great Place to Work® ranking.

News ∙ 10/02/2023

Covisian participates in an in-depth session about omnichannel trends organized by the the School of Management of the Politecnico di Milano

News ∙ 07/02/2023
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