Reinventing BPO

Our vision for a new concept of BPO

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Covisian Meta

Customer Care in the Metaverse

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 23.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 38 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

GSS Grupo Covisian y Vodafone se alzan con el Platinum Contact Center Award a la Mejor Estrategia en Experiencia de cliente en TMT

Press Release ∙ 24/06/2022

Covisian launches the first customer care in the metaverse with a dedicated LAB in the Milan office

News ∙ 26/05/2022

GSS Covisian Group confirms its commitment to diversity and social inclusion

News ∙ 25/05/2022

Smarter together: a new approach to customer care

∙ 21/04/2022
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