Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of 17.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 20 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

The fifth edition of the school created by Covisian to support talent and face the challenges of Customer Management has arrived

News ∙ 20/10/2020

Maria Teresa Rencinai, Head of Legal and Compliance at Covisian Group, participated in the Master Data Protection Officer- DPO of the Politecnico di Milano

News ∙ 13/10/2020

GSS Covisian holds a digital summit to promote professional growth in Peru

News ∙ 30/09/2020

Digital transformation: Communication with the client in times of pandemic

News ∙ 18/08/2020
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