Reinventing BPO

Our vision for a new concept of BPO

PLAY VIDEO

Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of 17.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 20 locations across six countries, serving over 150 clients globally.

Discover more
— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Covisian Academy, a community to create the professionals of the future in Customer Management reaches its fifth edition.

News ∙ 20/10/2020

Maria Teresa Rencinai, Head of Legal and Compliance at Covisian Group, participated in the Master Data Protection Officer- DPO of the Politecnico di Milano

News ∙ 13/10/2020

GSS Covisian holds a digital summit to promote professional growth in Peru

News ∙ 30/09/2020

Digital transformation: Communication with the client in times of pandemic

News ∙ 18/08/2020
Read more

Do you want to know more?
Contact us

Get in touch