Reinventing BPO

Our vision for a new concept of BPO

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Covisian Digital

From Digital Engagement to Conversion

Vivocha

Next Generation Customer Engagement

Sparta AI

Advanced KPIs Driven Customer Care

Covisian Academy

Creating Customer Management of The Future

— About

We are an international group of more than 23.000 people, offering advanced customer management services and cutting-edge technologies. We work in over 38 locations across six countries, serving over 150 clients globally.

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— What we do

Full line of Customer Management Services

We cover a full line of Customer Management Services across the whole customer experience.

Customer & Social Care
Commercial Development & Sales
Churn Prevention & Complaint Management
Backoffice & Transaction Based Processes
Customer Experience Analytics
Help Desk & Digital Tutoring
Digital Acquisition
Academy & Corporate Training
Credit Management & Litigations
Our services
— Updates

Covisian Credit Management among the Italian excellences at the 6th edition of Credit Management & Collection Awards.

News ∙ 19/01/2022

GSS Grupo Covisian brings joy to children of the MAMIS program

News ∙ 14/01/2022

GSS (Covisian Group) and the Menudos Corazones Foundation distribute 3,000 Disney books to children for Christmas

News ∙ 17/12/2021

Spanish retailers are at the same level of the Italian luxury brands in user shopping experience

News ∙ 16/12/2021
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