Covisian.Tech.People.Smiles. Covisian.Tech.People.Smiles. Covisian.Tech.People.Smiles.
Get ready to discover the most exciting customer experience ever.
Covisian is the leader provider of customer services with more than 25 years of expertise. Thanks to the implementation of cutting-edge technologies and the help of more than 23.000 professionals Covisian solves the problems of people and companies worldwide.
Tech.
As the continuous driverWe are crazy about TECHNOLOGY
to innovate, research, develop
and create value for the market.
People.
As the heart of every business.We are in love with PEOPLE
Because Covisian takes care
of all the people in its network:
employees, customers and clients.
Smiles.
As the result of the experience thatWe are SMILES dispensers
creates the interaction between
people and technology.
Services
What we do
What we do
Experts in our client’s key processes for customer care
Award winning
CX Operation
Deliver superior customer care services via personalized interactions for every customer journey.
Show meDifferential
CX Digital & AI
The most advanced solutions of digital interaction connecting your customers through new media channel that will make a difference!
Show meStrategic
CX Tech
With our proprietary Smile.CX AI- powered platform we make innovation in CX happen, working together with big-tech strategic partners.
Show me
Markets
We work with the leaders
#1
INSIGHTS
Latest News
13/07/2023
Covisian revolutionizes customer service with “Avatar GPT”
14/06/2023
Covisian Group opens a new office in Seville and creates 700 jobs
13/06/2023
Covisian Group presents its new identity aimed at making people’s lives easier
13/06/2023
Covisian participates in Apexo marathon
14/03/2023
ACIS Talk – COVISIAN “How customer service will change with the advent of the metaverse.”
08/03/2023
Covisian Group appoints Marcello Faticoni Group Chief Financial Officer
10/02/2023
Covisian Group is once again in the Great Place to Work® ranking.
07/02/2023
Covisian participates in an in-depth session about omnichannel trends organized by the the School of Management of the Politecnico di Milano
Initiatives
Covisian Academy
Created to boost innovation and the exchange of ideas, Covisian Academy designs ad hoc training programs for Covisian’s network, including clients and associates, working together with internationally renowned business schools.
