Markets
NGO
Covisian is dedicated to helping NGOs to drive positive change and make a difference, while we take care of their customer base.
Smarter Together for positive change
Covisian provides tailored solutions, advice from experts in the NGO industry and game-changing AI powered technologies that redefine Customer eXperience in the NGO sector. Our commitment to understanding the unique needs of this industry allows us to deliver unparalleled support that fosters growth and trust.
Make it easier. Make them smile!
Complex processes made simple
The right strategy and technology will help you render the highly complex customer management B2B2C processes simpler.
Track and measure
Analyze the information that you have from your member clients and you will know how to find similar profiles, while you are able to anticipate the needs of the existing ones.
People that talk to people
Train your CX representatives so that they understand the concerns of the customers in order to make an efficient selling proposition.
Services
Omnichannel customer care
phone, e-mail, social media, chat, WhatsApp, etc.
Outbound selling proposition
Digital Assisted
Chat, video chat, cobrowsing
Digital proactive engagement
