Markets

Insurance

We are trusted by insurance companies for our tailor made solutions, expert advice and game-changing technologies

Insurance

Customer eXperience solutions that will make your customers smile

We are a trusted partner for insurance companies, offering you more than just a service. Covisian provides tailored solutions, advice from experts in the insurance industry and game-changing AI powered technologies that redefine Customer eXperience in the sector. Our commitment to understanding the unique needs of this industry allows us to deliver unparalleled support that fosters growth and trust.  

Make it easier. Make them smile!

Migrate high-cost services

Migrate high-cost services into branch service models with A-class CX partners like Covisian.

Digitize your sales experience

Focus on the right products and customers, and deliver great Customer sales eXperience. Turn the complex task of customer care in a corporate B2B2C environment into a simple task.

Proactively engage your clients

Earn competitive value. No matter the channel of communication, our insurance industry experts will help you to understand your CX processes and elevate them to a different level!

Segments of Clients

Individual

SMEs

Collective

Products

CAR
HOSPITALIZATION
HOME
ACCIDENTS
FUNERAL EXPENSES
CREDIT CARD
LIFE, HEALTH AND DENTAL
PROTECTION
JOB LOSS

Services

Omnichannel Customer Care
Omnichannel Customer Care
Client personal data update
Client personal data update
Asset matching
Asset matching
Data normalization
Data normalization
Data management & maintenance
Data management & maintenance
Outbound selling proposition
Outbound selling proposition
Digital Assisted
Digital Assisted
Digital proactive engagement
Digital proactive engagement
Appointment booking
Appointment booking
Digital signature
Digital signature
Visual appraisal
Visual appraisal
Agency network support
Agency network support
Proactive post sales customer care
Proactive post sales customer care
Store Analytics
Store Analytics
Client retention
Client retention
Debt Collection
Debt Collection
Upgrade & cross-sell
Upgrade & cross-sell
NPS
NPS
Commercial back office
Commercial back office
Claim Management
Claim Management

Related Markets

Ready to start delivering smiles

Contact us

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C.F./P.IVA 07466520017 - R.E.A. MI 2112944 - Cap. Soc. € 837.323,04 i.v.