Retail
Meet your customer's expectations. Provide your customers with outstanding, agile, personalized, streamlined and engaging experiences.

Meet your customer's expectations. Provide your customers with outstanding, agile, personalized, streamlined and engaging experiences.
Covisian provides tailored solutions, advice from experts in the retail industry, and game-changing technologies that redefine Customer eXperience in the sector.
Our commitment to understanding the unique needs of this industry allows us to deliver unparalleled support that fosters growth and trust.
The right mix of process and client understanding, optimal CX design and game-changing technology will translate into happy clients.
Design processes where both frontline and back office transactions are centralized and you will find efficiencies, smooth processes and smiles from your clients.
Let your clients communicate through the channel they prefer, and let the CX experts trigger their SMILES! You can focus on the core of your activity when you have a trusted partner.
Let's start by understanding your unique vision and objectives and how to translate that into your customer service. Our CX design experts will guide you through insightful discussions that will ensure that our CX operations align with your brand's essence.
Our CX experts design customized solutions tailored to your needs. With a blend of technology and creativity, we transform ideas into reality.
We believe in continuous improvement. We analyze constantly and adapt to any changes in the market, adopting new technologies, if necessary, in order to guarantee your brand's growth.
Phone, Email, Social Media, Chat, WhatsApp, etc..
Support to in- store sales & customer care
Return, Guarantess, etc...
Customer care support during contest and special offers