We believe in the power of communication and innovation. We learn about your company, your processes, your concerns and those of your customers, in order to build ad hoc solutions that will trigger the smiles of your customer base and prospects.
Covisian provides tailored solutions, advice from experts in the telco & media industry and game-changing AI powered technologies (Smile.CX platform) that redefine Customer eXperience in the sector. Our commitment to understanding the unique needs of this industry allows us to deliver unparalleled support that fosters growth and trust.
Get your customers to trust you and to buy more. Efficiently solve all their requests and administrative queries. Add an optimal technical support service, and they will be ready to buy more!
Our CX experts will help you design the most effective up-selling techniques.
Be your customers' companion during the whole lifecycle. From the line activation, migration of company, acquisition process to post sale and loyalty process, you can impact on your customers' experience.
Monitor your customers' behavior, predict any possible abandonment and keep them onboard with the most advanced AI powered technologies.
If a client already decided to leave you, we will help you keep him onboard!
Online document signing & management
