The healthcare sector is evolving and Covisian wants to be a part of it. Advanced businesses need specialized customer services. Covisian strives to understand your processes and concerns, to make them ours, build ad hoc solutions that will make your life and the life of your customers easier.
Patient customer care is key to an overall client satisfaction. Partner with us and learn from our CX and healthcare experts the critical points for outstanding patient care.
and excel at customer care. Fluctuation of calls will no longer be your concern when you work with a highly technological partner that will guide you into the implementations of tools and alternative channels.
Learn how our Smile.CX OPERATION solution can help you be flexible in the management of schedules and shifts!
Digitize your processes in hospitals and clinics for appointment making before, during and after arrival.
Learn from our CX experts how to design long-term relationships with our clients, and you will find the opportunity to up-sell and cross-sell.
Single appointment making center (set up, modification and cancellation of appointments)
Outbound campaign to reduce waiting list
Support in agenda follow-up and optimization
Supporting service for user activation
Proactive after doctor visit engagement
