Markets
Financial Services
We are trusted by financial institutions for our tailor made solutions, expert CX advice and game-changing technologies.
Customer eXperience solutions that will make your customers smile.
We are a trusted partner for banks, offering you more than just a service. Covisian provides tailored solutions, advice from experts in the banking industry and game-changing AI powered technologies that redefine Customer eXperience in the financial sector. Our commitment to understanding the unique needs of this industry allows us to deliver unparalleled support that fosters growth and trust.
Make it easier. Make them smile!
Migrate high-cost services
Migrate high-cost services into branch service models with A-class CX partners like Covisian.
Digitize your sales experience
Focus on the right products and customers, and deliver great Customer sales eXperience. Turn the complex task of customer care in a corporate B2B2C environment into a simple task.
Become a trusted online branch
With integrated Customer eXperience boosted with outbound selling capacity and semantic engines.
Services
Omnichannel customer care
Phone, Email, Social Media, Chat, Whatsapp
Client personal data update
Asset matching
Data normalization
Geocoding vs client ID
Data management & maintenance
Outbound selling proposition
Digital Assisted
Chat, video chat, cobrowsing etc..
Digital Proactive Engagement
Appointment booking
Digital signature
Visual appraisal
Agency network support
Proactive post sales customer care
Store Analytics
Physical agency / branch monitoring
Debt collection
Commercial back office
Claim management
Retention
