SMILE.CX PRO SW
smile.cx PRO XR
Extended Reality Interface for multidimensional analysis.
Smile.CX Pro's new XR interface transforms the analysis of KPIs and performance data into a three-dimensional visual experience, offering CX Pro Team Leaders an unprecedented tool for Business Intelligence. Through the use of immersive three-dimensional charts, users can explore KPIs and categorize data by Country, Sites, Teams, Operators, and Calls, providing a deep and detailed understanding of performance at all organizational levels.
Smile.CX Pro's XR interface represents a breakthrough in data management and performance analytics, offering business leaders a powerful tool for navigating the complex landscape of performance data, improving operational strategy and optimizing the customer experience through advanced, interactive data analytics.
Product benefits
Full Immersion
The use of augmented reality viewers such as Apple Vision Pro and Meta Quest 3 ensures a fully immersive analysis experience.
Multidimensional Analysis
The ability to explore data through 3-D visualizations enables a deeper and more intuitive understanding of key metrics.
GPT Avatar Assistant
An advanced AI assistant guides users through analysis, offering interactive support, real-time reporting, and data-driven operational proposals.
Key Features
Advanced visualization of three-dimensional graphs
Advanced Customization:
Users can customize visualizations, choosing from different chart types and filtering data by specific categories.
Intuitive Interaction and Navigation
interaction with data and navigation between different information sets are intuitive and natural, allowing users to focus on analysis without distraction.
Decision Support
Provides strategic insights and recommendations to guide operational and strategic decisions, improving overall performance and effectiveness of customer service.
Functional specifications
Smile CX Pro XR is an add on of Smile CX Pro, Covisian’s groundbreaking solution revolutionizing customer management.